Shipping Policy
Effective Date: September 16, 2025
At Colnslab, we are committed to delivering your orders quickly and securely. This Shipping Policy explains our shipping terms and conditions.
1. Shipping Area
We currently ship within the United States only.
At this time, we do not offer international shipping.
2. Shipping Cost
Shipping is 100% free on all orders within the United States.
No hidden fees or additional charges will be applied.
3. Processing & Delivery Time
Orders are processed within 1 business day.
Delivery time is typically 2 business days after processing.
You will receive a confirmation email with tracking information once your order has been shipped.
4. Delivery Method
We ship through trusted carriers to ensure safe and timely delivery.
All items are securely packaged to protect them during transit.
5. Delays
While we strive to meet our 2-day delivery promise, delays may occur due to weather, carrier issues, or peak seasons.
Colnslab is not liable for delays outside of our control.
6. Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us within 7 days of delivery at contact@colnslab.com with your order number and photos (if applicable).
We will arrange a replacement or refund at no additional cost.
7. Contact Us
For any questions about shipping, please reach out to us:
Trade Name: Colnslab
Website: colnslab.com
Email: contact@colnslab.com
Phone: +1 448-203-5111
Address: 1371 NW 42nd St, Miami, FL 33142, USA